Problem? No Problem!

THE PROBLEM:

I messed up big time! Help, please! I ordered two balls. BOTH should say “Have a Ball” but one looks like it says “HAD a Ball”. Please correct that. Also, If possible, may I add first names prior to “Have a Ball”? If so, please add Scott to the one going to Texas and Michelle to the one going to New Mexico. Please let me know you got this and whether or not the changes were made. Thank you so much. I apologize for any inconvenience this has caused you.

THE SOLUTION:

I’ll fix it up no problem!
Michele

THE RESULTS:

Thank you, thank you, thank you, thank you! I really appreciate the outstanding customer service you provide. It is a pleasure doing business with you!

Linda