Monthly Archives: "August 2008"

Our Balls are Second to Nun!

Michele

Just want to give you an update on yet another ball delivery.

I sent a ball to my cousin, Sister Dorothy, who is a nun. She was diagnosed with Lyme’s Disease and was paralyzed from the waist up. Happily, with treatment she is improving steadily.

The ball has aided in her recovery because her therapy is to get moving. People toss the ball to her and she can easily catch it thereby using her hands and arms.

Needless to say, the ball caused quite a sensation at the convent and at the hospital. She took it to her rehab and they all loved it. None had ever heard of your wonderful balls and once again you and I have provided a large group of people with some fun and, most importantly, healing.

I’ve taken advantage of your ‘special’ and sent another ball off to a friend for her birthday.

Thanks for what you do…providing joy and encouragement!

Sincerely,

Lenoir

Dear Lenoir;


Thank you so very much for sharing your story. I don’t know if I told you, but my sister and I send our children (we have 7 between us) to Catholic school, so stories like this to share with them help us to illustrate how our faith touches daily life.

I just adore stories like this – they truly do make my day and remind me why I do this kind of work.

Thank you again for sharing – I remember doing that ball – and I am so glad she is enjoying it!!!

Sincerely;

Michele

Problem? No Problem!

THE PROBLEM:

I messed up big time! Help, please! I ordered two balls. BOTH should say “Have a Ball” but one looks like it says “HAD a Ball”. Please correct that. Also, If possible, may I add first names prior to “Have a Ball”? If so, please add Scott to the one going to Texas and Michelle to the one going to New Mexico. Please let me know you got this and whether or not the changes were made. Thank you so much. I apologize for any inconvenience this has caused you.

THE SOLUTION:

I’ll fix it up no problem!
Michele

THE RESULTS:

Thank you, thank you, thank you, thank you! I really appreciate the outstanding customer service you provide. It is a pleasure doing business with you!

Linda